We recognize that our team of caregivers, support staff and management personnel make a difference in the lives of our Residents on a daily basis. Don't just take our word for it...read what residents and their family members are "chirping" about.
"...so much more than I ever expected."
"I can't thank you enough for all your staff at Broadmore. You have been so kind and caring. The meals and snacks have been great and your whole staff has been very courteous. This has been a great experience. It's so much more than I ever expected."
"...an answer to our prayers!"
"When our Dad lost our Mother three years ago, he lost his life-long soul mate. He was always introverted but became increasingly more secluded and not eating properly. My sister and I all work full time and have families and it was heartbreaking that we couldn't be there on a daily basis. We were concerned for his health and security. After a surgery, we came to hear about Broadmore. One visit with Yolanda and the staff and we knew this was an answer to our prayers! Dad has come out of his shell, looks forward to "lunch bunch" outings and has made new friends. We are so happy he is well fed and his medications are supervised, and that he is safe. Dad now has a smile on his face, which puts smiles in our hearts. Thank you Broadmore staff! We love you!
"Top In Service"
"In York County, four assisted living and Alzheimer's care facilities have been recognized for their excellence in service. Based on consumer ratings and reviews posted in the Caring.com Senior Care Directory in the past year, 383 assisted living and Alzheimer's centers in 40 states were named "Caring Stars of 2013," a news release said. Broadmore Senior Living at York made the list of Caring Stars. The providers named as Caring Stars represent the top 1.2 percent of more than 31,000 senior care providers in the nation, the release said. Providers had to receive three or more reviews between Dec. 15, 2011 and Dec. 1, 2012, to qualify, with at least one review being a five-star rating and an overall average rating above four stars."
"...a comfortable atmosphere..."
"Broadmore Senior Living has achieved the rare feat of combining a safe community with delicious food, exciting activities and a caring and competent staff. I know that my mother's needs are being met and everyone has established a comfortable atmosphere for her. Broadmore's commitment to excellence makes me feel confident that my mother is healthy and happy."
"It's like coming home to family."
"This is the third time that my mother has been a resident of Broadmore Senior Living at York. The first two visits were during a rehab period and I was so pleased with the care and the homey environment at Broadmore that when mom needed a permanent Senior Living facility, I knew immediately that Broadmore was the place that I wanted mom to be. I have visited many Senior Living facilities over the years and not one compares to Broadmore. If there would be one phrase that comes to mind when I think of the atmosphere at Broadmore it would be - "It's like coming home to family." When you walk in the front door, it is like walking into someone's comfortable living room. The staff treats not only the residents like their own family member, they treat the extended family the same way. The residents rooms are large, bright, and their privacy is respected, and yet there is always someone checking on them to make sure that they are safe and comfortable. They also provide the necessary care and guidance to the resident as needed by each individual. This wonderful care and attitude starts with the executive director, and goes from the top on down...The management team of Broadmore is wonderful, and you will find them relating to the residents in a caring and personal way. They are never too busy to help whenever they can, and they always make each individual feel special. There are always daily activities to keep the residents busy and happy, and many special events are scheduled throughout the year for the resident and their families. The facility is always spotless, and repairs, if and when needed, are handled quickly and efficiently. There is always a nurse on duty to provide any medical care that might arise, and they keep the family informed of what is going on. They provide three delicious and varied meals a day in a very cheery dining room, and any special food requests or needs are taken in stride. When the time comes for you or a loved one to choose a Senior Living facility that definitely feels like home, where you are surrounded by management and staff that treats you like family, make Broadmore Senior Living at York your first and final choice."
"Their dedication, professionalism and compassion is inspiring."
"I am an Extraordinary Minister of Communion for the Catholic Church. I have been visiting Broadmore Senior Living at York for several years on a weekly basis to distribute Communion to the Broadmore's Catholic residents. Although I have not had the personal experience of a family member residing at Broadmore, I feel that I can give an honest review from what I have witnessed. I sincerely trust that the entire staff is excellent! The management staff that I have had direct contact with are: The Executive Director, Director of Wellness, Life Enrichment Director, Maintenance Supervisor and Community Relations Director. These staff members all deserve resounding applause of EXEMPLARY service. Their dedication, professionalism and compassion is inspiring. They are always ready and eager to assist in the needs of others with great enthusiasm and genuine heartfelt concern and consistent devotion. I have often said they are my "morning glass of orange juice" with their joyful dispositions. I can safely say that they do jump-start my week off to a wonderful beginning!"
"...the food was great."
"My grandmother had a great experience at Broadmore. The facility was clean and decorated in a home like fashion. The staff was always friendly and assisted my grandmother as needed. They even would give the kids snacks when we came to visit. The rooms were spacious enough that my grandmother could take some of her own furniture and had a view of the outside sitting area where the flowers would bloom. The dining area was cozy and the food was great. There were so many different activities for my grandmother to do which helped keep her active. They had trips to local stores, Wii bowling, bingo, sing-alongs and movie time."
"The management and staff are next to none."
"'If I can't be at home, Broadmore is the place for me to be.' This is a quote from my Mom who lived at Broadmore for almost 5 years. After visiting a few assisted living communities, Mom said she preferred Broadmore. This is the choice I hoped Mom would make, since I felt the 'homeyness' there. Once entering the facility you get a welcomed feeling with lots of comfort. The huge sitting room with a fireplace that opens on 2 sides, sets the atmosphere...cozy. The large dining room, which is next to the sitting area, allows the residents to sit in small groups to enjoy their 3 meals a day. I enjoyed many good meals in the dining room while Mom lived there.
The management and staff are next to none. Mom and I were amazed how all staff knew the names of each resident. Mom was treated with love and respect. She also loved and respected the staff. It was exciting to watch the staff interact with the residents. They would sit and listen with the residents like they were the staffs' parent or grandparent. The staff also gets the residents involved in many daily activities such as daily news, games, art & crafts, bowling, entertainment, country rides, lunch bunch, and rocking on the front porch. This is great to watch and see staff & residents interacting together. The communication between the management and I was continuous. This made me feel secure about Mom's care and safety. No matter when I visited Broadmore, I was reassured that we made the right decision to have Mom live there. It became Mom's home away from home. Broadmore is definitely a place you should check out if you are looking for a safe & secure place for someone you love. Put your trust in Broadmore. Broadmore provided such a positive experience for Mom, I still go there to do activities with the residents. How rewarding!"